We understand that life can be unpredictable and sometimes challenging situations arise. If you find yourself needing to discuss refunds, please don't hesitate to reach out to us at support@reservationstays.com. We are committed to understanding your individual circumstances.
Be aware that refunds are evaluated on a case-by-case basis and are not guaranteed. Generally, hotels approve refunds mainly for exceptional circumstances such as the passing of an immediate family member.
Rest assured, we are dedicated to exploring all available options and providing you with the most supportive experience possible. Thank you for entrusting us with your travel needs.